Frequently asked questions

Our 8cm letters are £8 per letter and our 10cm letters are £10 per letter. Patterns cost an additional £3 per patterned letter. Delivery is calculated separately in the order summary.

Yes. Choose “Mix & match”, tap each letter in the preview and select its colour. You can also use one colour across the whole name.

Yes. Email hello@bubblepopelectric.co.uk or message us on Instagram with the shade you have in mind. We will let you know whether we can source a suitable colour before you order.

The on-screen builder provides a helpful 3D preview of the letter shapes, colours and patterns. Screen colours and pattern positioning can vary slightly from the finished product. Our Instagram shows real finished examples.

We can amend your order before production begins. Contact us as quickly as possible. Once production has started, we cannot normally make changes because each order is personalised.

Our letters are printed in coloured PLA, carefully prepared and hand-finished with a clear gloss coating.

Patterns can be added to individual letters for an additional £3 per patterned letter.

The measurement refers to the approximate height of the letter. Width varies naturally depending on the character—for example, an M is wider than an I. Because the letters are rounded bubble shapes, small variations are normal.

Every letter is individually made using 3D-printing technology, so subtle layer lines and small surface variations may remain. Letters are carefully prepared and hand-finished, although faint lines may still be visible at close range or in certain lighting.

Patterns are individually applied to selected Gloss letters, so their exact position may vary slightly. Current options and compatible pattern colours appear in the order builder when you select a Gloss finish.

No. They are decorative items for indoor use only and are not toys. Keep them out of reach of babies and young children, and do not place them where they could fall into a cot, bed or play space.

Wall fixings are not included because every wall surface is different. Choose fixings suitable for your wall and follow the fixing manufacturer’s instructions.

For smooth, fully cured painted walls, genuine 3M Command Poster Strips may be suitable. Our lightweight letters generally require only a small strip, but you should always test an inconspicuous area first.

Do not apply fixings to wallpaper, freshly painted, textured, delicate or weak surfaces. Avoid permanent mounting tape, foam pads and very strong adhesives, which may damage the wall or letter. Surface suitability and successful removal remain the installer’s responsibility.

The backs are intentionally left free from the gloss coating to provide a better surface for mounting adhesion.

Wipe gently with a soft, dry cloth. Keep away from direct heat and prolonged moisture. Handle carefully, as the letters may chip or break if dropped.

Please allow 1–2 weeks for your made-to-order letters to be produced and dispatched. This is a production estimate rather than a guaranteed delivery date. Tracking details will be sent when applicable.

The order page offers InPost Locker or Shop delivery and tracked home delivery. Local collection from Carnforth may also be available, but it must be agreed with us before ordering. If you are local, please get in touch to confirm availability first. Once your order is ready, we will contact you to arrange the date, time and collection location.

You may cancel for a full refund before production begins. Once production has started, personalised orders cannot normally be cancelled or returned because you have changed your mind.

Contact us as soon as possible at hello@bubblepopelectric.co.uk with your order details and clear photographs of the item and packaging. If an item is faulty, damaged, incorrect or not as described, your statutory rights are unaffected and we will arrange an appropriate remedy.